questions about our company, products/services, policies, and more
Frequently Asked Questions
Welcome to our FAQ page, where you can find answers to the most commonly asked
General Questions
Products/Services Questions
Contact Us
1. General Questions
What is Solveit?
Solveit is an online store that offers curated solutions to everyday life problems. Instead of focusing on individual products, we provide bundles of items that work together to solve common challenges, such as road trips, outdoor activities, home organization, and more.
How does Solveit find solutions?
Our team brainstorms creative ideas based on real-world challenges and customer feedback. We also monitor trends, seasonal needs, and lifestyle habits to develop new solutions every week. You can even suggest a problem for us to solve!
How are the solutions organized on the website?
Our solutions are categorized under four main sections: Solutions, Home, Technology, and Outfits. You can find solutions for specific challenges within each category, such as travel gear, home lighting, or pet care products.
How often do you release new solutions?
We introduce fresh solutions every week, tailored to seasonal needs, customer preferences, and emerging trends. Make sure to check back regularly for updates!
How can I suggest a problem for Solveit to solve?
We love hearing from our customers! If you have a problem you'd like us to solve, contact us through our suggestion form, and we may feature it as one of our upcoming solutions.
1. Finding Products
Can I buy products individually?
Yes, while we focus on curated solution bundles, most products are available for individual purchase. However, we recommend browsing the full solution for the best value and experience.
Do you ship internationally?
Actually, yes. We do have worldwide free shipping, Check our shipping policy for updates.
What are your shipping times?
Our standard shipping time is between 7-15 days, depending on your location. You will receive a tracking number once your order is processed and shipped.
What is your return policy?
We offer a 30-day return policy on most products. If you’re unsatisfied with your purchase, please contact our customer service team, and we will assist you with the return process.
How can I stay updated on new solutions and products?
Sign up for our newsletter or follow us on social media to get the latest updates on new solutions, exclusive offers, and promotions!
How do I contact customer support?
You can reach us via email at support@solveit.life or through the contact form on our website. Our customer service team is available 24/7.
Still Have Questions? We're Here to Help!
Email: Support@solveit.life
Whatsapp: +44 7308229856
